Preguntas frecuentes sobre el GPSR
Conceptos básicos del GPSR: fechas, ámbito de aplicación y territorio
¿Desde cuándo se aplica el GPSR?
El Reglamento (UE) 2023/988 entró en vigor el 12 de junio de 2023 y es aplicable desde el 13 de diciembre de 2024 (artículo 52); ese mismo día quedó derogada la antigua Directiva 2001/95/CE relativa a la seguridad general de los productos. Véase Qué es el GPSR.
¿Qué productos cubre el GPSR?
Los productos de consumo no alimentarios introducidos en el mercado o comercializados en la UE, incluidos los que probablemente vayan a utilizar los consumidores, tanto si se venden en línea como fuera de línea. Quedan excluidos los medicamentos, los alimentos, los piensos, las plantas y animales vivos, los subproductos animales, los productos fitosanitarios, los equipos en los que montan o viajan los consumidores manejados por un prestador de servicios, determinadas aeronaves y las antigüedades (artículo 2, apartado 2). Cuando existe legislación sectorial de seguridad, el GPSR cubre solo lo que esta no regula.
¿Se aplica el GPSR a los productos de segunda mano?
Sí. El artículo 2, apartado 3, cubre los productos nuevos, usados, reparados o reacondicionados. La excepción son los productos que deban ser reparados o reacondicionados antes de su utilización y estén claramente indicados como tales; las antigüedades y las ventas puramente entre consumidores también quedan fuera del GPSR.
¿Se aplica el GPSR en el Reino Unido y en Irlanda del Norte?
No en Gran Bretaña (Inglaterra, Escocia y Gales), donde rigen las normas británicas. Sí se aplica en Irlanda del Norte en virtud del Marco de Windsor; las orientaciones del Gobierno británico permiten que un operador establecido en Irlanda del Norte o en la UE actúe como persona responsable para el mercado de Irlanda del Norte.
¿Y en Noruega, Islandia y Suiza?
Suiza no pertenece a la UE ni al EEE, por lo que el GPSR no se aplica allí directamente y rigen las normas suizas. El GPSR lleva la mención «Texto pertinente a efectos del EEE», pero su aplicación en Noruega, Islandia y Liechtenstein depende de su incorporación al Acuerdo EEE; consulte los registros oficiales de la AELC (pendiente de nueva comprobación).
¿Puedo seguir vendiendo existencias anteriores al 13 de diciembre de 2024?
Los productos conformes con la antigua Directiva que se introdujeron en el mercado de la UE antes de esa fecha pueden seguir comercializándose (artículo 51). Las Directrices de la Comisión (una interpretación, no una norma jurídica) indican que esto se valora unidad por unidad, de modo que la mercancía suministrada por primera vez en la UE después de esa fecha debe cumplir el GPSR. Si no puede demostrar la fecha, vuelva a etiquetar conforme al GPSR.
Representante en la UE y persona responsable
¿Puedo vender en la UE sin un representante en la UE?
Depende de su cadena de suministro. El artículo 16 exige un operador económico establecido en la UE para cada producto: un fabricante de la UE, un importador, un representante autorizado con mandato escrito o, si no existe ninguno de ellos, un prestador de servicios logísticos de la UE. Un fabricante de fuera de la UE que vende directamente a consumidores de la UE sin un importador de la UE normalmente necesitará un representante autorizado. Véase Quién es la persona responsable en la UE.
¿Qué diferencia hay entre un representante en la UE y un importador?
Un importador es una empresa de la UE que introduce productos de terceros países en el mercado de la UE en su propio nombre y asume todas las obligaciones del importador del artículo 11. Un representante autorizado solo realiza las tareas del mandato escrito del fabricante (artículo 10) y normalmente no es propietario de la mercancía. Cualquiera de los dos puede actuar como persona responsable del artículo 16. Véase también comparativa de las funciones de los operadores económicos.
¿Puede un marketplace o un almacén logístico ser mi persona responsable?
Una plataforma que actúa solo como intermediaria es un prestador de un mercado en línea, no un operador económico. Un prestador de servicios logísticos de la UE pasa a ser la persona responsable de los productos que gestiona únicamente cuando no hay ningún fabricante, importador ni representante autorizado en la UE (artículo 4, apartado 2, letra d), del Reglamento (UE) 2019/1020). Confirme por escrito si un prestador acepta esta función; no lo dé por supuesto.
¿Dónde deben figurar los datos del representante en la UE?
El nombre, el nombre comercial registrado o la marca registrada y la dirección postal y electrónica de la persona responsable deben figurar en el producto, en su envase, en el paquete o en un documento de acompañamiento (artículo 16, apartado 3). Si el fabricante está fuera de la UE, los anuncios en línea también deben mostrar el nombre y la dirección postal y electrónica de la persona responsable (artículo 19).
¿Puede una persona responsable del Reino Unido sustituir a un representante en la UE?
No para los 27 Estados miembros de la UE, porque el artículo 16 exige un operador establecido en la UE. Irlanda del Norte es un caso especial: las orientaciones del Gobierno británico permiten un operador establecido en Irlanda del Norte o en la UE para ese mercado.
¿Qué debe incluir el mandato de un representante en la UE?
El mandato es la designación por escrito de un representante autorizado por parte del fabricante (artículo 10, apartado 1, del GPSR). Debe permitir como mínimo las tareas del artículo 10, apartado 2, y, si el representante es también su persona responsable en la UE, debe designarlo expresamente para las tareas del artículo 4, apartado 3, del Reglamento (UE) 2019/1020. No existe un modelo oficial, así que haga que lo revise un abogado. Véase la lista de cláusulas del mandato.
Etiquetado, documentación y anuncios
¿Qué debe figurar en una etiqueta GPSR?
Un número de modelo, partida o serie (artículo 9, apartado 5); el nombre, el nombre comercial registrado o la marca registrada y la dirección postal y electrónica del fabricante (artículo 9, apartado 6); la persona responsable en la UE (artículo 16, apartado 3); el importador, si lo hay (artículo 11, apartado 3), y, cuando sea necesario, instrucciones e información relativa a la seguridad en la lengua local. Los códigos QR solo pueden complementar esta información (artículo 21). Véase requisitos de etiquetado del GPSR.
¿En qué lengua deben estar las instrucciones y las advertencias?
En un lenguaje fácilmente comprensible para los consumidores, según determine el Estado miembro donde se comercialice el producto (artículo 9, apartado 7). Vender en varios países suele implicar varias versiones lingüísticas. Los productos que pueden utilizarse de forma segura sin instrucciones no las necesitan. Véase también normas lingüísticas para advertencias e instrucciones.
¿Exige el GPSR ensayos o certificación?
No existe un certificado oficial del GPSR ni una certificación obligatoria por terceros. El fabricante debe realizar un análisis de riesgos interno y elaborar la documentación técnica; la conformidad con normas europeas publicadas otorga una presunción de conformidad con el requisito general de seguridad (artículo 7), y los informes de ensayos son una prueba habitual. Los productos sujetos al marcado CE u otra legislación sectorial necesitan además la evaluación de la conformidad que exija esa legislación.
¿Durante cuánto tiempo debe conservarse la documentación técnica?
Los fabricantes la mantienen actualizada y la conservan durante 10 años a partir de la introducción del producto en el mercado (artículo 9, apartado 3); los importadores conservan una copia durante 10 años (artículo 11, apartado 6). Los datos personales de los registros de reclamaciones pueden conservarse como máximo cinco años. Véase documentación técnica del GPSR.
¿Qué debe mostrar un anuncio en línea?
Según el artículo 19: el nombre y la dirección postal y electrónica del fabricante; para fabricantes de fuera de la UE, el nombre y la dirección postal y electrónica de la persona responsable en la UE; la información que permita identificar el producto, incluidos una imagen y el modelo, y las advertencias y la información relativa a la seguridad. Véase información GPSR en los anuncios en línea.
¿Puede un código QR sustituir a la etiqueta GPSR?
No. El artículo 21 del GPSR solo permite poner la información a disposición además en formato digital, por ejemplo mediante un código QR. El identificador del producto, los datos del fabricante y de la persona responsable en la UE, las instrucciones y la información de seguridad deben seguir figurando en el producto, en su envase o en un documento de acompañamiento. Véase lo que pueden y no pueden hacer los códigos QR.
¿Cómo añado un número de modelo, partida o serie?
El artículo 9, apartado 5, del GPSR exige un número de modelo, partida o serie, o cualquier otro elemento que permita identificar el producto, fácilmente visible y legible para los consumidores; si el tamaño o la naturaleza del producto no lo permite, puede figurar en el envase o en un documento de acompañamiento. Los productos con marcado CE siguen su propia legislación sectorial, con normas similares. Véase números de partida y de serie en la práctica.
Control del cumplimiento, sanciones y marketplaces
¿Están exentos del GPSR los pequeños vendedores?
No. Las Directrices de la Comisión indican que las obligaciones del GPSR se aplican a empresas de todos los tamaños; solo algunas obligaciones de los marketplaces, como el diseño de la interfaz y la suspensión de comerciantes, no se aplican a las microempresas y pequeñas plataformas. El artículo 17 obliga a la Comisión a ofrecer directrices para las pymes, pero no las exime.
¿De qué cuantía son las multas del GPSR?
El Reglamento no fija ningún importe. El artículo 44 obliga a los Estados miembros a establecer sanciones efectivas, proporcionadas y disuasorias y a comunicarlas a la Comisión, por lo que los importes y la posible responsabilidad penal varían según el país. La cifra del «4 % del volumen de negocios anual» procede de la propuesta de 2021 y no figura en el texto final.
Mi anuncio ha sido desactivado por el GPSR. ¿Qué hago?
Compruebe qué información indica la plataforma que falta; normalmente, los datos de contacto del fabricante o de la persona responsable, las imágenes del producto o la información de seguridad. Corrija las etiquetas del producto y los datos del anuncio, y tenga la documentación técnica lista para presentarla. Cada plataforma fija sus propios procedimientos; véase anuncio desactivado en Amazon por el GPSR. Véase también cómo redactar la apelación.
¿Con qué rapidez deben actuar los marketplaces ante las órdenes de retirada?
Los mercados en línea deben actuar ante las órdenes de las autoridades sobre productos peligrosos sin dilación indebida y, a más tardar, en un plazo de dos días hábiles, y gestionar las notificaciones de terceros sobre seguridad de los productos en un plazo de tres días laborables (artículo 22, apartados 4 y 8). También deben registrarse en el portal Safety Gate y designar un punto único de contacto.
¿Qué hago si mi producto causa un accidente?
En caso de accidentes que causen la muerte o efectos graves para la salud, el fabricante debe notificarlo, a través del portal Safety Business Gateway y sin dilación indebida, a la autoridad del Estado miembro en el que se produjo; si el fabricante no está establecido en la UE, la persona responsable en la UE debe asegurarse de que se efectúe la notificación (artículo 20). Si es necesaria una recuperación, utilice un aviso de recuperación conforme al artículo 36 y ofrezca soluciones a los consumidores. Véase accidentes, recuperaciones y Safety Gate.
¿Qué relación tienen los cambios aduaneros de la UE de 2026 para pequeños envíos con el GPSR?
La UE ha suprimido la franquicia aduanera para los envíos de hasta 150 €: desde el 1 de julio de 2026 se aplica un derecho temporal de 3 € por artículo (Reglamento (UE) 2026/382) y, desde el 1 de noviembre de 2026, una tasa de gestión de 2 € por artículo. Son normas aduaneras y no sustituyen al GPSR: los datos de su persona responsable en la UE deben figurar en el producto, el envase o el paquete en el momento del despacho aduanero, o las autoridades aduaneras pueden suspenderlo. Véase cambios aduaneros de la UE para envíos de bajo valor.
Más respuestas en las guías
Do I need to comply with GPSR if I only sell on Amazon Germany?
Yes. Under Article 4 an online offer that targets consumers in one or more Member States counts as making the product available in the EU. Selling only in Germany still requires an EU responsible person, a physical label and the Article 19 listing information, with instructions and warnings in the language Germany requires.
10 Common GPSR Myths Sellers Get Wrong (and What the Regulation Actually Says) →
Are there lighter rules for small or private sellers?
No size exemption exists. Article 17 only asks the Commission to provide guidance with SMEs and micro-enterprises in mind, which led to the guidelines C/2025/6233. A low-risk product can have a simpler technical file, but the risk analysis, labelling and responsible person duties still apply. Only purely consumer-to-consumer sales are outside the GPSR.
10 Common GPSR Myths Sellers Get Wrong (and What the Regulation Actually Says) →
Does GPSR apply in Norway?
Not yet as of 8 November 2026. The GPSR applies in Norway only after an EEA Joint Committee Decision incorporates it into the EEA Agreement, and EEA-Lex shows that decision as a draft under consideration (to be re-checked). Until then Norway's existing product safety rules apply.
Does GPSR apply in Switzerland?
No. Switzerland is not in the EU or the EEA and applies its Federal Act on Product Safety (PrSG, SR 930.11). A revision strengthening online sales rules was put to consultation in 2026 but was still a draft as of 8 November 2026.
When did the GPSR start to apply?
It entered into force on 12 June 2023, but Article 52 makes it applicable from 13 December 2024, which is when the obligations started. The gap was a preparation period for businesses.
Has the GPSR been amended? What changed in 2026?
As checked on 7 November 2026, the only amending act is Regulation (EU) 2024/2748, applicable from 29 May 2026. It adds emergency procedures (Articles 8a to 8c) that are only used in an internal market emergency, so everyday seller duties are unchanged.
If my product has CE marking, can I ignore the GPSR?
No. Most of the operator duties in Chapter III Section 1 do not apply to CE products, but Article 19 (online information), Article 20 (accidents), the marketplace rules in Chapter IV and the recall and remedy rules in Articles 35–37 do. Risks the CE law does not cover are also handled under the GPSR.
GPSR vs CE Marking: What Is the Difference and Which Products Need Both? →
Is the GPSR a new kind of CE certification?
No. The GPSR has no mark, no declaration of conformity and no official certificate. It is a set of legal duties: make products safe, document the risk analysis, show traceability and contact details, and handle accidents and recalls.
GPSR vs CE Marking: What Is the Difference and Which Products Need Both? →
Are the Commission's GPSR guidelines legally binding?
No. Chapter 1 of the Notice says it is purely guidance, only the legislation has legal force, and binding interpretation is for the EU Court of Justice. It does show how the Commission reads the regulation, which makes it useful for understanding the rules and explaining your approach.
The Commission's GPSR Guidelines for Businesses (C/2025/6233): What Sellers Need to Know →
Where can I download C/2025/6233?
On EUR-Lex: search for C/2025/6233 or CELEX 52025XC06233 to get the HTML and PDF of the version published on 21 November 2025. Language versions such as German and French are available there too.
The Commission's GPSR Guidelines for Businesses (C/2025/6233): What Sellers Need to Know →
Does GPSR apply to Amazon UK sellers?
The EU GPSR does not apply to sales into Great Britain, which follow the General Product Safety Regulations 2005. Sales into Northern Ireland are covered by the EU GPSR. Both regimes require safe products and traceability.
UK GPSR Rules for Sellers: Great Britain vs Northern Ireland (EU GPSR under the Windsor Framework) →
Can a UK Responsible Person replace an EU rep?
Not for the 27 EU member states, because Article 16 requires an operator established in the EU. Northern Ireland is a special case: UK government guidance allows an operator based in Northern Ireland or the EU for that market, but a representative based only in Great Britain does not qualify.
UK GPSR Rules for Sellers: Great Britain vs Northern Ireland (EU GPSR under the Windsor Framework) →
Does the GPSR only apply to sellers from China or outside the EU?
No. It applies to all consumer products placed or made available on the EU market wherever they are made, and EU businesses must comply too. Non-EU manufacturers feel it more because they must make sure an EU-established economic operator is responsible for each product (Article 16).
What Is GPSR? The EU General Product Safety Regulation (EU) 2023/988 Explained for Sellers →
I own a private-label brand made by a contract factory. Who is the manufacturer?
Normally you are. The GPSR defines the manufacturer as whoever has a product designed or manufactured and markets it under its own name or trade mark (Article 3(8)), and anyone placing a product on the market under their own name is treated as the manufacturer (Article 13(1)). The factory can supply data, but the obligations sit with the brand owner.
What Is GPSR? The EU General Product Safety Regulation (EU) 2023/988 Explained for Sellers →
Does every non-EU seller need an EU Responsible Person?
If you sell products covered by the GPSR or Article 4 of Regulation 2019/1020 to EU consumers, an EU-established responsible person must exist for each product. If the brand owner is outside the EU and there is no EU importer, that normally means appointing an authorised representative. For direct shipments from outside the EU, it is the only option.
EU Responsible Person under GPSR: Who It Is and When You Must Appoint One →
Can I be my own responsible person with an EU VAT number?
The law requires the operator to be established in the EU. A VAT or EORI registration alone generally does not establish your company in the EU. An EU subsidiary that imports in its own name can act as importer; ask a local lawyer whether your set-up counts as establishment.
EU Responsible Person under GPSR: Who It Is and When You Must Appoint One →
Does the mandate need to be notarised?
GPSR Article 10(1) and Regulation 2019/1020 only require a written mandate; neither requires notarisation or legalisation. A provider or a specific procedure may ask for more, so check before signing.
GPSR Authorised Representative Mandate: What the Written Mandate Must Contain (Clause Checklist) →
Must the mandate be in German or another EU language?
The law does not set the drafting language. Under Article 5(2) of Regulation 2019/1020, a copy must be provided on request in an EU language determined by the authority. English or a bilingual version stating which text prevails is common.
GPSR Authorised Representative Mandate: What the Written Mandate Must Contain (Clause Checklist) →
I am based in China and resell another brand on Amazon Europe. Am I a distributor?
Usually yes. The distributor definition does not require EU establishment: anyone other than the manufacturer or importer who makes the product available on the EU market qualifies. You must make the Article 12 checks and show manufacturer and responsible person details in the listing. For Amazon specifics see Amazon GPSR: reseller vs brand owner.
GPSR Distributor Obligations (Article 12): What Resellers Must Check Before Selling →
Does a distributor have to keep the technical documentation?
Article 12 does not require it; keeping and checking the technical file is a duty of the manufacturer (Article 9(3)), the importer (Article 11(6)) and the responsible person (Article 16(2)). A distributor must still, on request, describe risks, complaints and corrective measures and identify its suppliers and customers (Article 15).
GPSR Distributor Obligations (Article 12): What Resellers Must Check Before Selling →
I run a trading company with no factory. Am I the manufacturer under GPSR?
Yes, if the product is sold under your name or trademark (Article 3, point 8). You carry the Article 9 duties: risk analysis, technical documentation, product identification and labelling. Your factory is a supplier, not the manufacturer in the legal sense.
My stock is in Amazon FBA. Is Amazon my importer?
You cannot assume so. An importer must be established in the EU and place the product on the market itself; with FBA Amazon stores and ships goods it does not own, which the Commission's guidelines treat as fulfilment services. Amazon's public GPSR announcement asks sellers to provide their own responsible person details.
Our Chinese company has an EORI and a German VAT number. Can it be the GPSR importer?
No. Article 3, point 10 requires the importer to be established in the EU, and tax or customs numbers do not change where a company is established. When a Chinese company sells directly to EU consumers there is usually no GPSR importer, so the manufacturer should mandate an authorised representative in writing as responsible person.
GPSR Importer Obligations (Article 11): Paragraph-by-Paragraph Checklist and FAQ →
We already have an EU importer. Do we still need an EU Rep?
Not necessarily. With a non-EU manufacturer and no authorised representative, the importer is the responsible person (Regulation 2019/1020, Article 4(2)(b)). If you also mandate a representative for the Article 4 tasks, the Commission's Article 4 guidelines treat it as the responsible person, and the importer keeps its Article 11 duties.
GPSR Importer Obligations (Article 11): Paragraph-by-Paragraph Checklist and FAQ →
Can one EU Responsible Person cover every EU country?
Yes. The law requires one economic operator established in the Union, and authorities in any member state can contact it. It does not automatically cover Great Britain, or products with their own regimes such as cosmetics and medical devices.
How to Choose an EU Responsible Person: Mandate, Contract Clauses, Costs and Red Flags →
Does the representative really need my test reports?
The responsible person must verify that the technical documentation exists and be able to provide it on request, so genuine providers ask for the file, test reports and labels. Some accept a commitment to supply on request, but authority deadlines are often short, so handing them over in advance is safer.
How to Choose an EU Responsible Person: Mandate, Contract Clauses, Costs and Red Flags →
Can I print only a QR code that links to all the GPSR information?
No. GPSR Article 21 allows digital information only in addition to the physical information. The type or batch number, manufacturer and EU Responsible Person details, warnings and instructions must still be on the product, packaging or an accompanying document.
Can a QR Code Replace the GPSR Label? What Digital Labels Can and Cannot Do →
Can the electronic address on the label be a QR code?
The electronic address is information that Articles 9(6) and 16(3) require to be indicated, so print it as text, such as an email address or the URL of a contact page. You may add a QR code that opens the contact page, but not instead of the text.
Can a QR Code Replace the GPSR Label? What Digital Labels Can and Cannot Do →
Is a model number without a batch number GPSR compliant?
Article 9(5) lists type, batch or serial number or another identifying element as alternatives, so one can be enough legally. But recall notices must give identification numbers such as a batch or serial number (Article 36), and authorities can ask about other products from the same production batch (Article 23(3)). Adding a batch code keeps recalls narrow.
Can an EAN barcode replace a batch number?
Not on its own. An EAN/GTIN is usually shared by all units of the same item, so it cannot separate batches. The Commission's guidelines cite a barcode as an identifying element, so it can help identify the product, but batch-level traceability needs a batch code.
What if my product is too small for the GPSR information?
Articles 9(5) and 9(6) allow the packaging or an accompanying document when the product's size or nature does not allow marking. The Commission's guidelines add that, in principle, only size can justify this, not aesthetics, and that you should be able to explain your choice.
GPSR Label Requirements: What Must Be on the Product and Packaging (with Examples) →
Can the electronic address be just a website?
Only if it is a page that lets consumers contact you directly, such as a contact form. The Commission says a website on its own is not sufficient if it does not allow direct communication. A monitored email address is the safest choice.
GPSR Label Requirements: What Must Be on the Product and Packaging (with Examples) →
Can I sell across the EU with English-only instructions and warnings?
Usually not. Article 9(7) leaves the language to each Member State, and English is an official language only in Ireland and Malta. Germany, France, Italy, Spain and most other markets will normally expect their own language.
GPSR Language Requirements: Which Language for Warnings and Instructions in Each EU Country →
I only sell on Amazon.de. Do I need French on the packaging?
If the product really only reaches German consumers, follow the German language rules. If the same batch can be sold into other countries through cross-border inventory or fulfilment, cover those languages too. What matters is where units actually go, not just which store lists them.
GPSR Language Requirements: Which Language for Warnings and Instructions in Each EU Country →
Does every product need instructions under the GPSR?
Article 9(7) requires clear instructions and safety information unless the product can be used safely and as intended without them. The Commission's guidelines give knives, whose risks are well known, as an example. Most electronics, children's products, household items and anything needing assembly will need them.
How to Write GPSR Safety Information and Instructions: Structure, Warning Examples and Mistakes →
Does the GPSR prescribe the wording of warnings?
No. It requires clear information in a language consumers of the country of sale can easily understand. Sector laws such as Annex V of the Toy Safety Directive, and many European standards, do fix the content or wording of certain warnings, and then you must use it.
How to Write GPSR Safety Information and Instructions: Structure, Warning Examples and Mistakes →
Do I still need an EU representative if I use Amazon FBA?
In practice, yes. Amazon may be a fulfilment service provider for your FBA stock, but that role is only the fallback where there is no EU manufacturer, importer or authorised representative, and Amazon publicly asks sellers to appoint their own EU responsible person. We found no public statement in which Amazon offers to act as responsible person for FBA products, so appoint an authorised representative in writing.
Amazon FBA vs FBM under GPSR: Who Is the Importer and Who Is the Responsible Person? →
I clear customs with my company's EORI number. Am I the EU importer?
No. Under GPSR Article 3(10) the importer must be established in the EU. An EORI number or VAT registration is a customs and tax registration and does not in general mean your company is established in the EU. The customs declarant and the GPSR importer are different concepts; ask a local lawyer if you are unsure.
Amazon FBA vs FBM under GPSR: Who Is the Importer and Who Is the Responsible Person? →
As a reseller, do I need my own EU Rep?
GPSR requires an EU responsible person per product, not one per seller. For another brand's product, the authorised representative must be mandated by the brand (manufacturer); the reseller checks and submits that responsible person's details. You arrange your own responsible person only for products sold under your own brand.
Amazon GPSR for Resellers vs Brand Owners: Who Provides the Responsible Person? →
The brand will not give me manufacturer or responsible person details. What now?
Without them you should not list the product (Article 12(3)), and Amazon may remove the listing. Explain the legal and platform requirements in writing and ask again; if you still get nothing, switch to a supply source that can provide compliant information, or stop selling the product in the EU.
Amazon GPSR for Resellers vs Brand Owners: Who Provides the Responsible Person? →
How long does it take to reactivate an Amazon listing after adding GPSR data?
Amazon staff have said on the seller forums that submissions can take up to 14 working days to review. Offers are normally reactivated once approved, but rely on what Seller Central shows for your account.
Amazon GPSR Listing Deactivated? 24-Hour Checklist and Recovery Steps for EU Sellers →
Can I use my EU warehouse address as the Responsible Person?
Not unless the warehouse operator has agreed in writing to act as your responsible person. The role must be held by an EU importer, an authorised representative with a written mandate, or a fulfilment service provider where no other operator exists, and it carries legal tasks under Article 16 GPSR and Article 4 of Regulation 2019/1020.
Amazon GPSR Listing Deactivated? 24-Hour Checklist and Recovery Steps for EU Sellers →
I sell handmade items on Etsy as an individual. Do I need an EU responsible person?
If you regularly make and sell items, you are usually a trader and GPSR applies. When you ship from outside the EU directly to EU buyers, an EU responsible person is required, which in practice means an authorised representative with a written mandate. Etsy says it cannot decide your status for you.
Etsy GPSR Requirements: Do Handmade Sellers Need an EU Responsible Person? →
Every custom piece is different. What batch number do I use?
Article 9(5) asks for a type, batch or serial number or another element that identifies the product. A design code plus production date or order number works, as long as it lets you trace materials and find the affected pieces if there is a problem.
Etsy GPSR Requirements: Do Handmade Sellers Need an EU Responsible Person? →
Has the EU really removed the €150 customs duty exemption?
Yes, and it is law. Council Regulation (EU) 2026/382 deleted the €150 relief in Regulation (EC) No 1186/2009 with effect from 1 July 2026. Until 1 July 2028, distance-sale consignments up to €150 pay a temporary €3 duty per item; after that the normal tariff applies.
Is the €3 charged per parcel or per item?
Per item. An item is goods in one consignment sharing the same tariff classification and description (Article 5, point 78 of the new Customs Code). Three identical products are one item; two products with different classifications are two items.
My store is in English and US dollars but ships to Germany. Does it target the EU?
It is a case-by-case test, but being able to ship to the EU is a key factor. If you actually accept and deliver EU orders, the safe course is to treat the store as targeting EU consumers and comply with GPSR, or close EU shipping zones if you do not want to.
GPSR for Shopify and Own Online Stores: What Your Website Must Show and Who the Importer Is →
Who is the responsible person for dropshipped products?
When a supplier ships straight to EU consumers there is usually no EU importer, so an authorised representative with a written mandate must take the role. If you sell under your own brand you are the manufacturer and appoint one yourself; if you resell another brand, first check whether the manufacturer already has one.
GPSR for Shopify and Own Online Stores: What Your Website Must Show and Who the Importer Is →
How fast must a marketplace act on an authority order?
Without undue delay and in any event within two working days of receiving it, by removing the content, disabling access or showing a warning, and then reporting back (Art. 22(4)). Product safety notices received under DSA Article 16 must be processed within three working days (Art. 22(8)).
My listing was complete. Why was it removed?
Often because of identical content or a Safety Gate match: an order can cover all identical offers (Art. 22(5)), and platforms must take Safety Gate alerts into account. Read the statement of reasons and check whether it really is the same product.
What GPSR information must an online listing show?
Article 19 lists four items: manufacturer name, registered trade name or mark, postal and electronic address; the EU Responsible Person's name, postal and electronic address if the manufacturer is outside the EU; product identification including a picture and type; and warnings and safety information in the language of the country of sale.
I only sell through my own website from China. Does GPSR apply?
Yes, if your offer targets EU consumers (Art. 4). Shipping to EU countries, EU languages, payment methods and currency are among the factors. Your product pages must show the Article 19 information and the product needs an EU Responsible Person.
Does Amazon have an official GPSR appeal template?
We have not found a fixed GPSR appeal template published by Amazon. Follow the specific instructions in your notification and use a factual structure such as issue, corrective action, evidence and prevention.
What language should the appeal be written in?
English or the language of the store is usually the safest choice; follow any instruction in the notification or from Seller Support. Keep two things apart: the language of your reply is a communication matter, while the language of instructions and warnings is a legal requirement under GPSR Art. 9(7) and must be one consumers in the country of sale easily understand.
Do fully managed Temu sellers still need an EU Responsible Person?
Yes. Article 16(1) GPSR requires an economic operator established in the EU for every product. Fully managed goods are usually shipped from China, leaving no EU importer and no EU fulfilment service provider, so a written mandate with an EU authorised representative is the safe route for a Chinese brand owner.
Is Temu the importer in the fully managed model?
Legally, the importer is whoever is established in the EU and places the product on the market in its own name. Temu's EU terms say the contract is between the consumer and the listed seller, and that the consumer may be the customs importer for cross-border parcels. We found no public statement that Temu acts as importer for fully managed goods; check your agreement and listing.
What GPSR information does TikTok Shop require in the EU?
According to TikTok Shop's public guide: manufacturer information, EU Responsible Person information, product identification and applicable warnings and safety information, with name, address, phone and email for both manufacturer and responsible person. It is entered in the Product Compliance section when adding a product.
TikTok Shop GPSR Requirements: Product Information, EU Responsible Person and Safety Information →
Which EU countries does TikTok Shop operate in?
The TikTok Shop EU help pages we checked (updated September–November 2026) list Ireland, Germany, France, Italy, Spain, Poland, the Netherlands and Belgium. The list may change, so check the 'Applies to' line in Seller Center.
TikTok Shop GPSR Requirements: Product Information, EU Responsible Person and Safety Information →
Do GPSR-only products need a declaration of conformity?
No. The GPSR has no DoC; these products rely on a risk analysis and technical documentation, and must not carry the CE marking. If a marketplace asks for a “declaration of conformity”, first check whether a CE law really applies to the product.
EU Declaration of Conformity (DoC): Which Products Need One, What It Must Contain, Template →
Can the factory sign the DoC?
The DoC is signed by the manufacturer or its authorised representative. If you sell under your brand, you are the manufacturer in law and the DoC should be issued in your company's name. The factory can supply data and help draft it, but a DoC in the factory's name will not match your label.
EU Declaration of Conformity (DoC): Which Products Need One, What It Must Contain, Template →
How long do I have to answer a market surveillance authority?
There is no single deadline in the GPSR or 2019/1020; the authority sets one in its request (2019/1020 Article 16(2)). Go by the date in the letter, and if it is unclear or too short, contact the authority in writing before it expires.
EU Market Surveillance Request or Inspection Under GPSR: What Happens and How to Respond →
Can I respond before a decision is taken?
Yes. Article 18(3) of 2019/1020 gives operators the chance to be heard within at least 10 working days before a measure, except in urgent cases, where the hearing must follow as soon as possible. Every measure must also state its grounds and the available remedies.
EU Market Surveillance Request or Inspection Under GPSR: What Happens and How to Respond →
Do I have to report minor injuries?
Article 20 covers accidents that caused death or serious adverse effects on health and safety, including injuries, whether permanent or temporary. Trivial incidents usually do not reach that threshold, but seriousness is a case-by-case judgement. If unsure, ask your EU rep or a lawyer and record your reasoning in your register.
GPSR Accident Reporting, Product Recalls and Safety Gate: What Sellers Must Do →
How does a non-EU seller file in the Safety Business Gateway?
According to the Commission, you need to create or use an EU Login account to submit. The manufacturer can file itself; where the manufacturer is outside the EU, the EU responsible person must make sure accidents are notified. Agree in advance who will file.
GPSR Accident Reporting, Product Recalls and Safety Gate: What Sellers Must Do →
Does a GPSR risk assessment have to be done by a third party?
No. Article 9(2) requires the manufacturer's own internal risk analysis. You can get help from a consultant or laboratory, but the responsibility and the conclusions are yours. Third-party test reports are usually the strongest evidence in the analysis.
GPSR Risk Assessment: How to Do the Internal Risk Analysis (Steps, Risk Matrix, Example Worksheet) →
Do CE-marked products also need a GPSR risk analysis?
Products under Union harmonisation legislation are outside GPSR Articles 9–18 and are assessed under their own law, for example LVD Annex III or Article 18 of the Toy Safety Directive. The GPSR still applies to risks or aspects those laws do not cover (Article 2(1)).
GPSR Risk Assessment: How to Do the Internal Risk Analysis (Steps, Risk Matrix, Example Worksheet) →
Do I have to submit GPSR technical documentation to anyone?
Not proactively to a government body. The manufacturer keeps it and provides it on request (Article 9(3)). Your EU Responsible Person must verify it exists and can be supplied, and marketplaces may ask you to upload parts of it.
GPSR Technical Documentation and Internal Risk Analysis: What to Include and How Long to Keep It →
I sell a factory-made product under my brand. Is the factory responsible for the file?
No. If you place the product on the market under your name or trademark, you are treated as the manufacturer (GPSR Article 13(1)) and the obligation is yours. Get the input from the factory, but hold a complete file yourself so you can give it to your representative or an authority at any time.
GPSR Technical Documentation and Internal Risk Analysis: What to Include and How Long to Keep It →
Do I need an account or pay to search Safety Gate?
No. Article 34(1) requires the portal to give the public free and open access to selected alert information. Search, weekly reports and subscription can be used directly.
How to Search Safety Gate Alerts: Using the EU Rapid Alert System to Check Product Risks →
How far back does Safety Gate go?
The Commission's guidelines say alerts published since 2005 can be searched. Alerts older than 10 years are moved to an archive section (Delegated Regulation (EU) 2024/3173, Annex I point 6.3); tick "Include archived alerts" or pick a year under advanced search to see them.
How to Search Safety Gate Alerts: Using the EU Rapid Alert System to Check Product Risks →
Does the GPSR require third-party testing?
Not for general consumer products without sector law. You must still show the product is safe through a risk analysis and evidence, and record any test outcomes in the technical documentation (Article 9(2)). For products with real risks, a third-party report is usually the most convincing evidence.
What Testing Does GPSR Require? European Standards, Test Reports and Presumption of Conformity →
How long is a test report valid?
The GPSR sets no validity period. Whether a report still works depends on whether the product changed (materials, supplier, design), whether the standard has been revised or withdrawn, and whether it covers the model on sale. Marketplaces may set their own age limits; follow their notices.
What Testing Does GPSR Require? European Standards, Test Reports and Presumption of Conformity →
Do baby high chairs need CE marking in the EU?
No. A non-electrical high chair is not covered by a CE directive, so it must not carry a CE marking. It falls under the GPSR, and conformity with EN 14988:2017+A2:2024, which is listed in Implementing Decision (EU) 2026/901, gives a presumption of safety for the risks the standard covers.
Is a pushchair or stroller covered by the GPSR?
Yes. Pushchairs and prams are consumer products without a CE directive, so the GPSR applies in full. There is currently no pushchair standard on the GPSR list in Decision (EU) 2026/901, so your risk analysis must rely on other references allowed by Article 8, such as other European or international standards and the state of the art. Ask your lab which standard it recommends and record it in the technical documentation.
My toy already has CE marking and an EN 71 report. Do I still need to care about the GPSR?
Yes. CE marking and EN 71 show conformity with the Toy Safety Directive, but GPSR Article 19 (listing information), Article 20 (accident notification), Article 22 (marketplace duties) and the recall rules also apply to toys. The requirement to have an EU-established responsible operator comes from Article 4 of Regulation (EU) 2019/1020, and CE marking does not replace it.
When does the new Toy Safety Regulation (EU) 2025/2509 apply, and what about existing stock?
It entered into force on 1 January 2026 and applies from 1 August 2030. Under Article 57, toys placed on the market in conformity with Directive 2009/48/EC before 1 August 2030 can still be sold afterwards. EC-type examination certificates under the old Directive remain valid until 1 February 2031 at the latest.
My product has a built-in battery. Does the Batteries Regulation apply?
Yes. Article 1(3) covers batteries incorporated into or added to products. The battery needs conformity assessment, a declaration of conformity, CE marking and the collection symbol, and if you sell directly to EU consumers from abroad you must also register as a battery producer in each country of sale.
Does a power bank need LVD testing?
A normal USB power bank works below the LVD's 75 V DC threshold, so the power bank itself is usually outside the LVD, while a supplied mains charger is inside it. The power bank must meet the Batteries Regulation and is normally assessed for EMC. Its fire and overheating risks fall under the GPSR general safety requirement, so keep a safety test report.
My product already has CE marking (LVD/EMC/RED). Do I still need to comply with the GPSR?
Yes. The CE directives set the technical requirements, but GPSR Article 19 (listing information), Article 20 (accident notification), Article 22 (marketplace duties) and the recall rules still apply, and the GPSR covers risks the directives leave open. Article 4 of Regulation (EU) 2019/1020 also requires an EU-established responsible operator, which CE marking does not replace.
Does a USB-powered fan or LED light need LVD testing?
The LVD applies only to equipment rated 50–1000 V AC or 75–1500 V DC, so a 5 V USB product is usually outside it, although its mains adapter is inside. The product must still meet EMC and RoHS, and its electrical and heat risks are covered by the GPSR general safety requirement, so appropriate safety testing is still advisable.
What certification do LED lights need to sell in the EU?
Mains lights normally need one EU declaration of conformity and CE marking covering the LVD and EMC Directive (or the RED for wireless models), RoHS and ecodesign Regulation (EU) 2019/2020. Stand-alone light sources also need an energy label and an EPREL entry. On top of that you need an EU economic operator, WEEE registration and GPSR-compliant listings and accident reporting.
GPSR for LED Lighting: LVD, EMC, Energy Labels (EPREL) and Ecodesign for Lamps and Luminaires →
Do luminaires such as desk lamps need an energy label?
Under Regulation (EU) 2019/2015 the label goes on the packaging of stand-alone light sources. Containing products such as luminaires do not carry the label but must give information on the contained light sources, which must comply themselves. If the light source cannot be removed for verification, the luminaire itself may be treated as a light source under the Article 2(1) definition.
GPSR for LED Lighting: LVD, EMC, Energy Labels (EPREL) and Ecodesign for Lamps and Luminaires →
My cosmetic complies with Regulation 1223/2009. Do I still need to do anything for GPSR?
Yes, but only in specific areas. The GPSR's technical documentation and labelling duties are replaced by the Cosmetics Regulation, while online offer information (Article 19), accident reporting (Article 20), marketplace duties, Safety Gate and recall rules still apply. In practice the biggest task is usually completing the listing information.
Is the cosmetics Responsible Person the same as the GPSR EU responsible person?
No. The cosmetics Responsible Person is defined in Article 4 of Regulation 1223/2009 and is accountable for CPNP notification, the PIF, formula and label compliance, which is a heavier role than the GPSR Article 16 responsible person. Many providers offer both, but the contract must state which role they take on.
Do candles need CE marking?
No. No CE directive applies to candles, so they must not carry the CE mark. Their safety requirements come from the GPSR, and scented candles may also fall under CLP. Only electric products such as electric diffusers or wax warmers bring in CE directives like the LVD and EMC Directive.
Does an unscented wax candle need a CLP label?
Usually not. Wax is normally not classified as hazardous, and a CLP label is only required when the mixture is classified or needs the EUH208 statement. The GPSR type and batch, manufacturer and responsible person details and fire warnings are still mandatory.
Does furniture need CE marking?
Ordinary furniture is not covered by any CE directive, so it must not carry a CE mark. Its safety requirements come from the GPSR: risk analysis, technical documentation and labelling. Only furniture with electrical parts, such as electric standing desks or illuminated cabinets, brings in the LVD, EMC Directive and other CE rules.
EN 14749 and EN 16122 are not cited in the Official Journal. Should I still test to them?
Yes. They give no legal presumption of safety, but they reflect the recognised state of the art that GPSR Article 8 tells you to consider. For authorities and marketplaces, test reports to these standards are the most direct evidence that furniture is safe.
How do the GPSR and food contact law fit together for kitchenware?
They complement each other. Chemical and biological risks (migration) are covered by food contact law such as 1935/2004 and 10/2011; other risks (mechanical, thermal, structural) and the general duties on risk analysis, labelling, responsible person and online information are covered by the GPSR. Recital 11 of the GPSR sets out this split.
Who issues the declaration of compliance, and do consumers get it?
The DoC is issued by the business operator and passed along every marketing stage other than retail, usually from the factory to the importer or brand owner and on to distributors. Consumers do not receive it, but authorities can ask you for the DoC and supporting test data, and marketplaces may ask for it too.
Do pet products need to comply with GPSR?
Most do. Leashes, collars, pet toys, cat trees and beds are bought and used by owners and are "products" under Article 3(1). Pet food, treats, veterinary medicines and live animals are excluded by Article 2(2).
Do Pet Products Fall Under GPSR? Pet Toys, Leashes and Electric Pet Devices →
Is an injury to a pet a GPSR accident I must report?
Article 20(2) requires notification of accidents resulting in a person's death or serious harm to health, so on its wording an injury only to a pet is not included. However, the CE laws for electric pet devices protect domestic animals, and authorities can still require corrective action or a recall for a product that is dangerous to pets.
Do Pet Products Fall Under GPSR? Pet Toys, Leashes and Electric Pet Devices →
Does clothing need CE marking in the EU?
No. Ordinary clothing is not covered by a CE directive, so it must not carry a CE marking. It falls under the GPSR for safety and under Regulation (EU) No 1007/2011 for fibre labelling. Personal protective equipment, such as high-visibility workwear, is the exception: it is covered by Regulation (EU) 2016/425 and does need CE marking.
Is a care label mandatory in the EU?
Not under EU law: neither the GPSR nor the Textile Labelling Regulation requires washing symbols. Some Member States may have national rules, so check each market. If care information is needed to use the product safely, it becomes safety information under GPSR Article 9(7).
Do hand tools need CE marking?
No, and they must not carry it. Hammers, screwdrivers and pliers are not covered by any EU law requiring CE; the GPSR risk analysis, technical file and labelling apply. Only tools with a power source are machinery and need CE.
GPSR for DIY Tools and Hardware: Hand Tools, Power Tools and Ladders →
Which laws apply to a cordless drill?
The drill is machinery and needs CE under the Machinery Directive (the Machinery Regulation from 14 January 2027), plus the EMC Directive and RoHS, and the RED if it has Bluetooth or other radio functions. The battery pack falls under the Batteries Regulation (EU) 2023/1542 and a mains charger under the LVD and EMC Directive.
GPSR for DIY Tools and Hardware: Hand Tools, Power Tools and Ladders →
What is the EU nickel limit for earrings?
For posts inserted into pierced ears, nickel release must be less than 0.2 µg/cm²/week. For other parts of earrings in direct and prolonged skin contact, release must not exceed 0.5 µg/cm²/week, and coatings must keep it there for at least two years of normal use (REACH Annex XVII, entry 27).
GPSR for Jewellery: Nickel Release, Lead and Cadmium Limits (REACH) and Label Requirements →
Does jewellery need CE marking?
No. Jewellery is not covered by a CE directive, so it must not carry a CE marking. The GPSR and REACH apply instead. Children's toy jewellery for play is the exception, as it is a toy and needs CE under the toy rules.
GPSR for Jewellery: Nickel Release, Lead and Cadmium Limits (REACH) and Label Requirements →
Does fitness equipment need CE marking?
Non-powered equipment such as dumbbells, benches, resistance bands and pull-up bars has no applicable CE law and must not carry CE; the GPSR risk analysis and technical file apply. Motorised treadmills and rowing machines fall under machinery or low-voltage rules plus EMC and need CE.
GPSR for Sports and Outdoor Products: Fitness Equipment, Camping Gear and Bike Accessories →
What certification does a bike helmet need in the EU?
Cycling helmets are PPE under Regulation (EU) 2016/425, normally category II. They need EU type-examination by a notified body, an EU declaration of conformity and CE marking, and non-EU manufacturers need an EU-established responsible economic operator.
GPSR for Sports and Outdoor Products: Fitness Equipment, Camping Gear and Bike Accessories →
Esta guía explica el Reglamento (UE) 2023/988 con un lenguaje sencillo. Es información general, no asesoramiento jurídico. Los requisitos pueden depender de su producto, de otras normas de la UE y del Estado miembro: consulte el texto oficial y, para su caso concreto, a un asesor cualificado.