Documents & incidents
How to Search Safety Gate Alerts: Using the EU Rapid Alert System to Check Product Risks
Short answer
Safety Gate is the EU rapid alert system for dangerous non-food products (GPSR Articles 25–26). Measures that national authorities take against dangerous products are notified through it, and selected information is published free of charge on the Safety Gate portal (Article 34). Sellers can use the portal's alerts search to filter alerts on similar products by keyword, product category, risk type, country of origin and year, read the risk description and the standards the product failed, and record the results in their risk analysis and technical file. Finding no alerts does not prove a product is safe; if your own product is notified, deal with the notifying authority and take corrective action rather than trying to get the alert "removed".
Key points
- Legal basis: Articles 25–26 (Rapid Alert System), Article 34 (public portal and consumer reports), Article 27 (Safety Business Gateway for businesses).
- Measures against serious-risk products must be notified within four working days (Article 26(4)); only selected information is public.
- The search page filters by keyword, product category, notifying country, country of origin and risk type, with year, alert type, product user and dates under advanced search.
- Each alert shows the risk description, the EU law and European standards the product failed, the measures taken and other countries where it was found.
- Consumers can report products through the portal's Consumer Safety Gateway under Implementing Regulation (EU) 2024/1740.
- Marketplaces must take Safety Gate information into account (Article 22), so alerts on similar products can bring scrutiny to your listings.
What Safety Gate is: the system, the portal and two gateways
Under the GPSR (Regulation (EU) 2023/988) and the Commission's guidance, Safety Gate has several parts:
| Part | Used by | Purpose | Basis |
|---|---|---|---|
| Safety Gate Rapid Alert System | Member state authorities and the Commission | Exchange of information on corrective measures against dangerous products; not public | Art. 25–26 |
| Safety Gate Portal | Public, businesses | Free public access to selected alert information, search, weekly reports, subscription | Art. 34(1)–(2) |
| Consumer Safety Gateway | Consumers and other interested parties | Reporting products that may be dangerous | Art. 34(3)–(4); Implementing Reg. (EU) 2024/1740 |
| Safety Business Gateway | Economic operators, marketplaces | Notifying authorities of dangerous products and accidents | Art. 27 |
What gets notified: member states must notify corrective measures taken by their authorities or by economic operators against products presenting a serious risk (Article 26(1)), within four working days of the measure (Article 26(4)). Measures on lower-risk products may also be notified (Article 26(3)). The Commission checks each notification and passes it to the other member states (Article 26(5)), which must report their own follow-up measures on the same product (Article 26(7)). The criteria for assessing the level of risk are in Annex II to Delegated Regulation (EU) 2024/3173.
Scale: the Commission's Safety Gate 2025 annual report records 4,671 validated alerts in 2025. By product category, cosmetics accounted for 36%, toys 16% and electrical appliances and equipment 11%; by risk, chemical risks accounted for 53%, injuries 14% and choking 9%.
For how to report accidents and dangerous products through the Safety Business Gateway and how to run a recall, see accidents, recalls and Safety Gate. This guide covers searching and using the alerts.
Where to find it
These entry points come from the Commission's guidelines (C/2025/6233) and the Safety Gate home page, checked on the date above. Page design and labels may change; the official pages prevail.
- Portal home: ec.europa.eu/safety-gate
- Alerts search: Safety Gate alerts search. The Commission's guidelines say any alert published since 2005 can be searched.
- Weekly reports: alerts grouped by week, good for regular browsing.
- Subscription: the Safety Gate subscription page sends the weekly list of new alerts. The search page also links to an XML API for teams that want automated monitoring.
- Contacts: the portal's Contacts page offers a downloadable list of national contact points.
- Other material: annual reports, reports from the Coordinated Activities on the Safety of Products (CASP), in which EU and EFTA authorities test product groups together, and product factsheets for businesses.
The portal is free and needs no account.
How to search: the filters
When this guide was checked, the alerts search page offered these filters:
| Filter | What it does | How sellers can use it |
|---|---|---|
| Search (keyword) | Free-text search on product name, brand and similar | Try several English names, e.g. power bank / portable charger |
| Product category | Categories such as Toys, Electrical appliances and equipment, Childcare articles and children's equipment, Jewellery, Cosmetics | Narrow by category first, then add keywords |
| Notifying country | The member state that sent the alert | See what authorities in your main markets focus on |
| Country of origin | Where the product was made | Select China to see problems found in similar Chinese-made products |
| Risk type | Such as Chemical, Choking, Electric shock, Fire, Burns, Injuries, Strangulation, Suffocation | Search each hazard in your risk analysis |
| Advanced: Include archived alerts, Year | Alerts older than 10 years are archived and only shown when selected | Useful for long-established product types |
| Advanced: Alert type | Serious risk, Other risk levels, Other types of alerts | Start with serious risk |
| Advanced: Product user | Consumer or Professional | Consumer-goods sellers pick Consumer |
| Weekly report, Published since / until | A given weekly report or date range | For periodic monitoring |
Search tips:
- Alerts are displayed in English, so search in English and try synonyms.
- Combining category and risk type, for example childcare articles plus strangulation, misses less than a single keyword.
- Search for products that share a structure, material or power source with yours, not just identical ones. Risks often come from common parts such as button batteries, magnets, cords or charging modules.
- Write down your search settings and the date so you can repeat the same search later.
Reading an alert
When checked, an alert page showed the following fields (how much is published varies by alert):
- alert number, publication date and notifying country;
- product category, product type, name and brand, identifiers such as model, batch or barcode, and photos of the product and packaging;
- product and packaging description;
- country of origin;
- risk type and risk description: a sentence or two on how harm can occur, for example a part that is too long and can be put in the mouth by small children, causing choking;
- the EU legislation and European standards against which the product was tested and did not comply;
- measures taken by the economic operator or ordered by the authority, such as recall, stopping sales or a marketplace removing the listing, with dates;
- other countries where the product was found and measures taken, and in some alerts the online traders or marketplaces where it was offered.
The risk description and the failed standard are the most useful parts for sellers: the first shows how authorities look at this kind of product, the second tells you which standard and test to check. Many measures are listing removals or recalls of online sales, which shows that products sold online are tested too.
Read alerts in context. They reflect measures based on an authority's risk assessment (Article 33(1) requires public access to product identification, the nature of the risk and the measures taken), and authorities can reach different conclusions on the level of risk (Article 29(2)). An alert is not an overall verdict on a brand.
Using alerts in your risk analysis
- Before launch: when sourcing or developing a product, search the last few years of alerts by category and risk type, and send a list of recurring problems to your factory so they are designed out at sample stage.
- Record it in the technical file: Article 9(2) requires an internal risk analysis before placing a product on the market. Add a "Safety Gate check" entry with the search date, settings, relevant alert numbers and your response. See how to do a GPSR risk assessment and GPSR technical documentation.
- Compare with your tests: where an alert names a failed standard clause, check whether your test report covers that clause and whether the tested sample matches what you sell. If not, consider extra testing; see GPSR test reports and standards.
- Improve warnings and instructions: if a hazard keeps appearing, check that your warnings and manual address it; see how to write safety information and instructions.
- Monitor regularly: subscribe to the weekly reports and rerun your saved searches on a fixed schedule, for example monthly, and log the results.
- Take look-alikes seriously: if a notified product comes from your factory or is structurally identical to yours, act on it. Under Article 9(8), once you have reason to believe your product is dangerous, you must take corrective action immediately.
Marketplaces use the same data. They must take Safety Gate information into account in their voluntary measures to detect and remove offers of dangerous products (Article 22(6)), and the Commission's guidelines say they should use at least the Safety Gate portal information for the random checks required by Article 31(3) of the Digital Services Act. When many similar products are notified, expect document requests on your listings too.
Finally: no alerts only means no published alerts. It does not show that your product is safe or compliant.
The consumer reporting channel: Consumer Safety Gateway
Article 34(3) lets consumers and other interested parties tell the Commission about products that may be dangerous through a separate section of the portal. Implementing Regulation (EU) 2024/1740, applicable since 13 December 2024, sets out how:
- What is reported (Article 1): product identification; supply-chain data, in particular the operator or marketplace where it was bought, its country of establishment and the product's EU responsible person; evidence of the risk, including accident circumstances and injuries; the reporter's member state, name and contact details; and any contact with the operator or marketplace.
- Automated filtering (Article 2): the portal checks whether the report concerns product safety; a simple malfunction without a safety concern is not passed on.
- Who receives it (Article 3): the authorities of the reporter's member state, the member state of purchase and the member state where the responsible person or marketplace is established; all other member states can also see it.
- Retention (Article 4): personal data is kept for at most 5 years.
For sellers, this means a consumer report can land with the authority in your EU rep's country. Keep a working complaints channel (Article 9(11)) and investigate and log safety complaints (Article 9(12)). A customer whose problem you solve is less likely to file a report that an authority then follows up.
If your product is notified
- Alerts usually follow a measure. Article 26 covers measures already taken by authorities or operators, and also envisaged measures where a serious risk is urgent (Article 26(2)). Before an authority decides, you will normally have received a request and had a chance to be heard (Regulation (EU) 2019/1020 Article 18); see EU market surveillance requests and inspections.
- Other countries follow up. Other member states report whether they find the product and what they do (Article 26(7)), and a product found dangerous in one member state is presumed dangerous in the others (Article 29(1)). Marketplaces act on it too.
- What to do: take corrective action immediately, notify every member state of sale through the Safety Business Gateway, publish an Article 36 recall notice where a recall is needed, check other products made with the same process, components or batch (Article 23(3)), and update the technical file and design.
- Updates and removal. The notifying authority is responsible for the content. Member states notify any update, modification or withdrawal of measures (Article 26(6)), and the Commission updates the portal; a member state may ask the Commission to remove a notification only in duly justified cases (Delegated Regulation (EU) 2024/3173, Annex I points 4 and 6). If you believe information is wrong or the issue is fixed, contact the notifying authority with evidence.
- Archive after 10 years. Ten years after validation, the published information moves to an archive section of the portal and stays publicly available (Annex I point 6.3).
Safety Gate self-check
- Bookmark the Safety Gate portal and the alerts search page
- Set up fixed searches per product type (category, risk type, keywords, origin)
- Search similar alerts before launch and send recurring issues to your factory
- Record search date, alert numbers and your response in the risk analysis
- Check that your test reports cover the standard clauses failed in relevant alerts
- Subscribe to the weekly reports and rerun searches on a schedule
- Keep a public complaints channel and log safety complaints
- If notified, contact the notifying authority and start corrective action
Common mistakes
Assuming no alerts means no problem
The portal only shows measures authorities have notified. No alert may simply mean nobody has tested that product type yet. Your risk analysis must still cover every factor in GPSR Article 6; Safety Gate is one input among several.
Reading product names, not risk descriptions and failed standards
The value of an alert lies in why the product is dangerous and which standard it failed. Scanning product names alone misses alerts on products that share parts or construction with yours, and gives you nothing to improve design or testing.
Paying someone to "delete" an alert
Alerts are submitted by member state authorities, and updates, withdrawals and removals go through that authority and the Commission (Article 26(6); Delegated Regulation (EU) 2024/3173, Annex I). Services claiming they can erase Safety Gate records are not credible. Fix the problem and contact the notifying authority with evidence.
Frequently asked questions
Do I need an account or pay to search Safety Gate?
No. Article 34(1) requires the portal to give the public free and open access to selected alert information. Search, weekly reports and subscription can be used directly.
How far back does Safety Gate go?
The Commission's guidelines say alerts published since 2005 can be searched. Alerts older than 10 years are moved to an archive section (Delegated Regulation (EU) 2024/3173, Annex I point 6.3); tick "Include archived alerts" or pick a year under advanced search to see them.
Are Safety Gate alerts only about Chinese products?
No. Alerts cover products of many origins, and the search page can filter by country of origin. The annual reports include breakdowns by origin; use the Commission's official report for the year you need.
Can a competitor report my product?
The Safety Business Gateway is only for the operators and marketplaces concerned, but the Consumer Safety Gateway is open to consumers and "other interested parties" (Article 34(3)). Reports are filtered automatically and only safety issues go to national authorities, which then decide whether to act.
What will marketplaces do if my product is notified?
They must take Safety Gate information into account to detect dangerous offers (Article 22(6)) and act on authority orders within two working days (Article 22(4)). Each platform's own procedures are set out in its official seller help pages.
Official sources
- Regulation (EU) 2023/988 on general product safety (EUR-Lex)
- Commission Implementing Regulation (EU) 2024/1740 – consumer reports through the Safety Gate Portal (EUR-Lex)
- Commission Delegated Regulation (EU) 2024/3173 – Safety Gate rules incl. risk assessment criteria (EUR-Lex)
- Commission Notice C/2025/6233 – Guidelines on the application of the EU general product safety legislative framework by businesses (EUR-Lex)
- Safety Gate – alerts search (European Commission)
- Safety Gate 2025 annual report (European Commission)
- Consumer Safety Gateway (European Commission)
This guide explains Regulation (EU) 2023/988 in plain language. It is general information, not legal advice. Requirements can depend on your product, other EU laws and the member state — check the official text and, for your own case, a qualified adviser.